Blog: Connected workspaces: The top 5 things tenants expect

The modern office is evolving. It’s no longer just about desks and meeting rooms; it’s about creating an environment that enables people to work seamlessly, stay productive and remain connected. As hybrid and flexible working continue to shape the landscape, tenants are seeking spaces that support their teams’ needs while aligning with their operational and ESG goals.

At the heart of these expectations lies mobile connectivity. It’s the invisible thread that unifies communications in the workplace. Here are the top five things tenants now expect from connected workspaces:

1. Reliable mobile coverage – everywhere

Tenants expect their teams to remain connected, whether they are in a ground-floor café, moving between meeting rooms or catching up on text messages and calls from their desk. Poor signal disrupts productivity, collaboration and the tenant experience prompting progressive occupiers to seek buildings that proactively address in-building mobile connectivity.

Forward-thinking landlords are already investing in building-wide dedicated mobile solutions that support all UK mobile networks, providing a seamless experience for every occupier and visitor. This is a tangible differentiator when tenants are weighing up the investment they are making in their next lease.

2. Seamless hybrid working experiences

With hybrid working here to stay, tenants are prioritising buildings that can support virtual meetings and collaboration tools without friction. Video conferencing, mobile apps and cloud-based platforms are integral to daily operations, requiring robust connectivity to perform reliably and on demand

While WiFi remains important, it is no longer enough on its own, particularly when it comes to ensuring calls and data-heavy collaboration are not disrupted. Tenants expect a workspace where employees can move seamlessly from their desks to the coffee bar, to a phone booth and even into the lifts without poor mobile connectivity interrupting their calls or meetings.

Delivering seamless hybrid experiences positions your building as future-ready and occupier-focused, supporting tenants as they adapt their working models to attract and retain talent.

3. Digital security and resilience

Security and resilience are front of mind for tenants when considering connectivity solutions. Tenants expect a secure, dependable connectivity layer within the building that supports critical communications and keeps their business running.

Buildings that can demonstrate robust, managed mobile connectivity solutions help tenants feel confident that their communications infrastructure won’t let them down particularly in sectors like financial services, legal and healthcare, where secure, reliable connectivity is non-negotiable.

4. Sustainable connectivity solutions

Sustainability is no longer a tick-box exercise, it’s a core part of tenant decision-making. Occupiers are actively seeking buildings that align with their ESG commitments and support their sustainability reporting. Connectivity plays a role here too:

• Energy-efficient systems that use less power while delivering reliable service
• Minimal equipment footprint to reduce space and cooling needs
• Network-sharing models that reduce duplication of equipment across networks
• Smart building integration for monitoring and optimising energy use.

Landlords who can demonstrate that their connectivity solutions are sustainable and that mobile signal strength isn’t being delivered at the expense of environmental goals, gain an edge in attracting ESG-conscious tenants.

5. Hassle-free occupier experience

Ultimately, tenants want a workspace where connectivity “just works” as expected. They don’t want to field repeated complaints from employees about signal issues, install temporary boosters or battle with inconsistent coverage.

Providing a fully managed, building-wide mobile connectivity service removes this friction:

• Tenants move in and are immediately connected
• No tenant-by-tenant installations creating building clutter and interference
• Clear support channels for rapid issue resolution
• A smooth onboarding experience for occupiers.

This approach not only improves the day-to-day tenant experience but also reduces the burden on property management teams, allowing them to focus on delivering value-added services rather than troubleshooting connectivity issues.

Why connectivity is a differentiator for your building

In a competitive office market, occupiers have choices and connectivity is becoming a critical decision factor alongside location, amenities and sustainability credentials. Providing a connected workspace demonstrates that your building is designed for modern working, supporting tenants’ productivity, ESG goals and employee satisfaction.

Buildings that invest in future-ready, building-wide mobile solutions position themselves as leaders, attracting high-quality occupiers who value digital infrastructure and improving tenant retention. It’s a clear signal to the market that your building is prepared to support the businesses of today and tomorrow, ensuring it remains a sought-after destination for leading organisations.

To find out more about our mobile connectivity solutions, click here.