We are supporting a leading private healthcare partner in staying at the forefront of UK medical excellence. With multiple specialist departments, state-of-the-art facilities, and world-renowned consultants, reliable mobile connectivity is critical. In an environment where every moment counts, from coordinating emergency responses and accessing patient records to keeping families connected during recovery, prioritising hospital-wide mobile coverage ensures that healthcare can flows seamlessly and no critical moment is missed.
Like many hospitals, this facility faced persistent mobile signal issues due to its construction, including thick concrete and steel, and its departmental layout. Several areas had no coverage from any of the UK’s mobile networks. Over half of patients were unable to connect to the hospital’s Wi-Fi, making it difficult to contact loved ones during stressful times. Connectivity problems also delayed emergency responses, creating real risks for patient safety.
We conducted a thorough scoping exercise and designed a solution to deliver reliable mobile coverage across the entire site, from patient rooms and operating theatres to reception areas. To overcome the building’s structural challenges, we designed our solution based on a strategically positioned network of antennas to ensure seamless mobile connectivity in all areas of the hospital.
Key benefits and results
We’ve enhanced mobile coverage across the site, helping healthcare teams stay connected when it matters most. That means faster coordination, quicker response times and more effective patient support. For those in recovery, stronger signal brings uninterrupted communication with family and friends.
Reliable mobile coverage allows patients to stay in touch with family and friends whenever they need to. This connectivity provides comfort, reduces isolation, and has been proven to boost overall patient satisfaction by over 40%.
Secure, dependable connectivity supports real-time consultations and remote monitoring. Healthcare teams can access records on the move, reduce administrative tasks, and deliver care more efficiently, resulting in better outcomes for patients.
Healthcare professionals can move freely throughout the hospital while maintaining uninterrupted voice and data coverage. On-demand access to electronic records and secure sharing of patient information enables faster, more informed decisions to be taken where and when they are needed.
Improved connectivity has the ability to reduce emergency response times by more than 25%, ensuring critical updates reach the right people instantly and supporting timely, life-saving actions.
