Seamless patient communication
Reliable cellular connectivity allows patients to stay in touch with family and friends whenever they need to. This connectivity provides comfort and reduces isolation.
We are supporting a leading private healthcare partner in staying at the forefront of US medical excellence. With multiple specialist departments, state-of-the-art facilities, and world-renowned consultants, reliable cellular connectivity is critical. In an environment where every moment counts, from coordinating emergency responses and accessing patient records to keeping families connected during recovery, prioritising hospital-wide mobile coverage ensures that healthcare can flows seamlessly and no critical moment is missed.

Like many hospitals, this facility faced persistent cellular service issues due to its construction, including thick concrete and steel, and its departmental layout. Several areas had no connectivity from any of the US’s mobile network operators. Over half of patients were unable to connect to the hospital’s Wi-Fi, making it difficult to contact loved ones during stressful times. Connectivity problems also delayed emergency responses, creating real risks for patient safety.

We conducted a thorough scoping exercise and designed a solution to deliver reliable cellular connectivity across the entire site, from patient units and operating rooms to reception areas. To overcome the building’s structural challenges, we designed our solution based on a strategically positioned network of antennas to ensure seamless cellular connectivity in all areas of the hospital.

Key benefits and results
We’ve enhanced cellular connectivity across the site, helping healthcare teams stay connected when it matters most. That means faster coordination, quicker response times and more effective patient support. For those in recovery, stronger signal brings uninterrupted communication with family and friends.

Reliable cellular connectivity allows patients to stay in touch with family and friends whenever they need to. This connectivity provides comfort and reduces isolation.
Secure, dependable connectivity supports real-time consultations and remote monitoring. Healthcare teams can access records on the move, reduce administrative tasks, and deliver care more efficiently, resulting in better outcomes for patients.
Healthcare professionals can move freely throughout the hospital while maintaining uninterrupted voice and data connectivity. On-demand access to electronic records and secure sharing of patient information enables faster, more informed decisions to be taken where and when they are needed.
Improved connectivity ensures critical updates reach the right people instantly and supporting timely, life-saving actions.